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Top 5 Best Free CRM Solutions For 2023

Top 5 Best Free CRM Solutions For 2023

Do you know Top 5 Best Free CRM Solutions For 2023? Today, every major brand employs a CRM system to create and sustain long-term client connections. Let me demonstrate the worth of a CRM solution.

Mr. Smith frequently travels to New York on business. Unsurprisingly, he stays in his preferred 5-star hotel in the city center. The hotel offers complimentary transfers to its regular customers. Mr. Smith always stays in the deluxe courtyard room, which is ideal for a peaceful night’s sleep. Because the hotel staff is aware of Mr. Smith’s health difficulties, he is provided with hypoallergenic cosmetics and dietary foods.

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Such a caring service seems almost unreal, right?

Yet, it is achievable with the assistance of a robust CRM system. Selecting one for your company will allow you to collect and record all of your clients’ data in one location. You can use it whenever you need to review previous interactions with a client, contact them, or develop tailored and one-of-a-kind offers. This is only the tip of the iceberg in terms of the functions offered by a CRM system.

Consider the five most popular and well-established CRM systems on the market when selecting the perfect service for your company. You’ll learn about their fundamental functions, advantages, and pricing options.


Top 5 Best Free CRM Solutions For 2023
Top 5 Best Free CRM Solutions For 2023

SendPulse is an all-in-one marketing platform that includes a CRM system, a landing page builder, and a chatbot builder, as well as email, SMS, and online push notification services. This is a collection of critical marketing tools that assist small and medium-sized enterprises in moving leads through the sales funnel and automating communication and sales. To get the most out of SendPulse, you don’t have to be a tech-savvy marketer. Because of its simple interface, the platform is ideal for novices.

Users can use SendPulse CRM to collect information about leads and customers, access and review it at any time, accept orders and payments, manage deals with a kanban board, allocate customers to sales agents, and conduct marketing messages through various channels.

  • Take a look at the essential SendPulse CRM features:
  • permissions management;
  • both manual and automatic dual-creating
  • Landing pages, chatbots (Facebook Messenger, WhatsApp, Telegram), payments, and Automation 360 (when a user performs a specific action) are the four sources of automatic deal creation.
  • contact filtering;
  • contact attributes management for personalized communication;
  • reaching clients via email or chatbot;
  • alerts notifying of a new

You may view all of your SendPulse deals as a list or as a Kanban board, which lets you to watch your team’s progress. Each client has their own card, which you can open to view their personal information as well as a history of interactions with your company.

Look at the dashboard of deals below.

How much does SendPulse CRM cost?

SendPulse CRM is completely free to use. You may take advantage of it completely for free, making it an excellent platform for testing the capabilities of a CRM system.

If you wish to use other SendPulse products with the CRM, such as email, chatbot builder, or SMS campaigns, you can do so for free or evaluate higher services, which start at $6.40/month. You can invite 3 users to your account, send limitless emails, create 3 landing pages, and much more for this price.

Zoho CRM

The most notable service offered by the brand is Zoho CRM. This CRM system is connected with 40 other corporate products and over 300 third-party applications. It is a great steal for organisations of any size looking to automate and expedite client communications through powerful marketing options. The Zoho UI is fairly simple, and the firm offers a seamless onboarding procedure as well as consultations to make your work with the CRM as stress-free as possible.

Zoho enables businesses to save time by automating routine repetitive tasks, effectively follow up leads based on pre-defined conditions, enhance lead nurturing, reveal patterns in customer behaviour, improve workflow automation with Zia Intelligence for higher sales, and monitor productivity with real-time reports and future predictions.

  • Let’s consider the most prominent features of Zoho CRM.
  • Effective lead management (capture of leads, automatic scoring, prediction of likely converts);
  • Builder of sales processes;
  • Processing guidelines that assist in assigning leads to sales agents and working efficiently with them;
  • Getting notifications whenever a user interacts with a brand (reads an email, mentions your firm on social media, or visits your website);
  • Call scheduling and preserving call logs following each contact;
  • Zia Intelligence assists you in noting significant data, forecasting sales possibilities, improving procedures, and detecting abnormalities.
  • Zia Voice (a conversational assistant available to assist with any need);
  • Segmentation of customers;
  • Sending personalised email campaigns;
  • In-depth sales performance metrics.
  • The deals in Zoho CRM are displayed as a Kanban board below.

How much does Zoho CRM cost?

Zoho CRM offers a free plan for life, as well as a 15-day free trial for clients who choose the Standard, Professional, or Enterprise plans, and a 30-day trial for the Ultimate plan. For up to three people, an unlimited plan is offered. All fundamental functions are available, however you cannot test sales forecasts, salesSignals, scoring criteria, reminders, active blueprints, or AI choices. Analytics is also unavailable.

The most affordable pricing plan starts at €14 per user invoiced annually and €20 per person payable monthly. You may use sales forecasting, different currencies, scoring criteria, reminders, and get some basic reports at this fee. Artificial intelligence is yet unavailable. The Enterprise price plan, which costs €40 per user per month if billed annually and €50 per user if billed monthly, allows you to evaluate the power of AI.

HubSpot CRM

Top 5 Best Free CRM Solutions For 2023
Top 5 Best Free CRM Solutions For 2023

HubSpot CRM is the company’s flagship product. This organisation was among the first to offer a unified platform for automating marketing, sales, and customer service. It’s an excellent option for small and medium-sized firms who don’t want to hire tech-savvy marketing. This is an all-in-one toolkit that includes a CRM and a CMS system, as well as email marketing, social media, and blogging platforms, analytics software, and landing page options. Choose HubSpot if you are a small business with high growth potential.

HubSpot is well-known for its user-friendly interface and design. Furthermore, the service requires no training before use, making it an excellent choice for beginners. HubSpot CRM combines the capabilities you need to improve your marketing, sales, and customer service activities.

You can convert website visitors into leads and clients, automate inbound marketing efforts, put time-consuming chores on autopilot, gain vital insights into your prospects, complete transactions quickly, engage effectively with clients, handle their feedback, and turn them into devoted customers.

Now let’s consider HubSpot CRM features.

  • Automated updating of sales activities and deals;
  • The ability to record all the calls, emails, and notes on a contact’s timeline
  • The opportunity to view the sales pipeline of each customer with a customizable deal dashboard;
  • Alerts notifying of different client’s actions (opens an email, click the link, downloads the file);
  • Engagement notifications;
  • Live chatbot;
  • Automated email sending;
  • Meeting scheduling;
  • Prospect tracking;
  • Ticketing system;
  • Task management;
  • Automated client’s data capture;
  • Advanced analytics dashboards.
  • Below you can see the HubSpot CRM dashboard and a contact card.

How much does HubSpot cost?

HubSpot CRM is completely free to use. Email marketing services, ticketing features, deal management opportunities, and sales reporting are all available for free. If you need to go over the boundaries, you can buy individual hubs or request customized solutions. In general, the more tailored the experience, the more you pay. Plans begin at $45 per month if paid annually.

Top 5 Best Free CRM Solutions For 2023
Top 5 Best Free CRM Solutions For 2023 is a CRM system that assists startups, small and medium-sized organizations in ensuring team transparency and taking customer communication to the next level. The CRM enables users to turn more leads into customers and engage with them via emails and phone conversations. The organization offers a wide range of sales automation alternatives that do not require any technical knowledge or training.

Let’s take a look at the most important features of the Close CRM.

  • Close Predictive Dialer allows users to call numerous contacts at once and route the call to an accessible representative; you may adjust call settings, forward, transfer, and record calls).
  • Automated follow-ups with the help of email sequences;
  • Built-in SMS service;
  • Video calling;
  • Smart Views for the most important leads that allow you to find data about any lead within seconds;
  • Measure individual and entire team performance with customizable reports.
  • allows users to make 300+calls per day. You can leave important notes on each call on the contact card. Look below.

How much does cost? does not provide a free plan, however it does offer a 14-day free trial. There are four pricing options. The Starter package is $29 per user per month. This pricing plan allows you to invite up to three people, have up to 2,500 leads, one pipeline view, up to five email templates, and custom fields. Basic is the next pricing level, and it costs $69. It lets you invite up to 30 people.

Freshsales (Freshworks)

Top 5 Best Free CRM Solutions For 2023
Top 5 Best Free CRM Solutions For 2023

One of the products offered by the company is Freshworks CRM. It enables small and medium-sized enterprises to shorten their sales cycle and gain a 360-degree perspective of their clients. It is ideal for novices due to its simple service interface.

Freshworks offers contact management, cloud telephony, deal management solutions, email integration, Artificial Intelligence potential to predict sales, and sophisticated reports to its customers. You can use this service to increase sales through automation, contact clients through several channels, and sell over the phone.

Let’s consider the vital features of Freshworks CRM.

  • Lead scoring tool to identify the most engaged leads;
  • Custom roles and permissions;
  • Auto-assignment rules;
  • Sales sequences allow users to create several touchpoints with clients via calls, emails, SMS, and reminders;
  • Holiday routing allows companies to route calls on holidays;
  • Auto-profile enrichment;
  • Communication with clients via multiple channels: email, SMS, WhatsApp, phone, chat, Zoom, Apple Business Chat;
  • Multiple sales pipeline with unique stages;
  • Freddy AI provide insights on the most promising deals for you to make the best decisions and forecast sales;
  • Sales activity and custom reports.
  • Below is the profile of a contact on Freshworks CRM. You can see how soon the deal is likely to close and the lead’s data.

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How much does Freshworks cost?

Freshworks offers a free package that allows businesses to contact prospects via chat, email, and phone. It provides contact and account management, customised lifecycle stages, and round-the-clock assistance.

Growth ($18 per user per month billed monthly), Pro ($47 per user per month billed monthly), and Enterprise ($83 per user per month billed monthly) are the three price options.

Pick the service that best meets your needs or test out several CRM systems to make the best option!

In conclusion,

free CRM solutions can be a great option for businesses with limited budgets or those just starting out. While they may not offer all the features and capabilities of paid options, they can still provide valuable tools for managing customer relationships and improving business operations.

It’s important to carefully evaluate the features and limitations of each free CRM option and choose one that best meets your specific needs and goals. Additionally, businesses should be prepared to invest time and effort into learning and implementing the CRM solution in order to fully reap its benefits.

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